Representative Member: "Parks Cornelius"

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Online Email Marketing and Anti-Spam Policy

TBA supports ONLY permission-based email marketing practices. In this regard, we have implemented various policies and procedures that:

• Help prevent TBA from being used for the purpose of unsolicited email campaigns.
• Encourage permission-based marketing.
• Respond to all complaints suggesting TBA has been used as a vehicle to send unsolicited email.

Spam is Unsolicited Email

Spam is unsolicited commercial email, junk mail or bulk mail that has not been requested by the recipient. In addition to being perceived as intrusive, irrelevant and often offensive, it is also typical that spam emails do not contain an option to unsubscribe from the mailing list. Simply put, spam is the opposite of permission-based emails -- those that are requested, anticipated, personal and relevant.

Preventing Unsolicited Emails

Members must abide by a strictly enforced Terms and Conditions Agreement. In the "Responsibilities and Limitations" section of the Terms and Conditions Agreement, it clearly states our policy with respect to spam.

Members are expected to provide an unsubscribe option to every marketing email sent regarding TBA. This is not an option. In the event that a member violates any one of our usage rules, or for any other reason deemed appropriate by TBA, TBA reserves the right to suspend or terminate, without notice, access to the member's account and all related data.

Encouraging Permission-Based Marketing

TBA encourages its members to create and manage "opt-in" subscriber lists. By building and using an "opt-in" subscriber list, users can be certain that they are sending emails to recipients that have expressly given their permission to do so.

It is also important to note that subscribers receiving email campaigns by members should only see their names in the header -- all other email addresses should not be viewable which makes them safer from unsolicited email abuse via other recipients of the same email campaign.

Responding to Unsolicited Email Complaints

If a complaint is received by TBA regarding unsolicited emails being sent by one of it's members, an immediate investigation is undertaken. The following are our standard responses to complaints:

• Initial Warning - The user is first notified that an unsolicited email complaint has been lodged against them and: (a) Reminded of the terms they accepted in the Terms and Conditions Agreement. (b) Requested to manually remove the complainant's email address from their subscriber list if the address was not automatically suppressed because the complainant did not unsubscribe.
• Follow-up Warning - If the complainant persists, or if there are multiple complaints, a second warning is issued. The member is again reminded of the Terms and Conditions Agreement. Additionally, the member is advised that if they are unable to abide by these terms, they should discontinue their participation in TBA.
• Final Notice - If notifications of unsolicited emails continue and remain unaddressed after the follow-up warning, the member's account privileges will be suspended and eventually terminated.

Think You've Been Spammed?

Immediately unsubscribe using the "unsubscribe" option of your choice in the email. Contact us regarding any unsolicited messages and provide any other information that you believe may help us in our investigation. TBA takes permission marketing very seriously. Thank you for reviewing our Anti-Spam Policy.